Passengers slam poor airline treatment as summer travel woes mount: I paid for this flight

An individual has taken to social media to rant that he or she is “tired of airlines acting like they’re doing you a favor for putting you on a flight you paid for” just as the busiest summer travel season gets underway — sparking a heated discussion online among other travelers. “I book a flight weeks in advance and find out I’ve been put on standby when I get to the airport,” wrote the person in a Reddit post, which elicited more than 5,000 reactions. “I then get told, ‘Oh, you’re lucky we got you the last seats available.’” The person added on the Reddit travel thread, “Lucky? I paid for this flight weeks in advance.”The Redditor went on to say, addressing an unnamed airline in the post, “You oversold the flight and are now scrambling people around and are acting like you’re doing me [a] favor for getting me a seat on the flight I originally booked and paid for.”One individual responded to the post, “They will cancel or change the flight at a moment’s notice, but if you change it, it’s a problem and costs more.” That reply alone attracted some 3,000 reactions.The vast majority of commenters agreed with the original post and expressed similar levels of outrage. “They rarely admit fault and if you make a mistake, it usually costs you,” said another person.“It would be fair if they took responsibility, especially for overbooking.”Wrote yet another person in part, “While I understand the concept of positive positioning for customer service, it’s insulting for them to use the word ‘lucky’ here.

You paid for your ticket.You did your part.

They created a problem and they had to solve it.”Said another commenter, “If you fly first class, they actually treat you like a person once you get on the plane.”Others online shared different perspectives — with some expressing confusion about the situation described. “Did you make sure to check in 24 hours in advance?” wrote one person.“Some airli...