Ring Doorbell Outage Today: Why the App Isnt Working & Its Status

Internet and social media users woke up to a mass outage on October 20, 2025, which was mostly attributed to an AWS failure.One of the services that was affected was the popular Ring Doorbell camera and its app, which provides customers with a live feed from their doorstep.

Below, get a status update on the Ring Doorbell service, and find out what happened to it today.Is Ring Still Down? Ring doesn’t appear to be completely down anymore for most users, but some are still reporting problems on Downdetector.

One user commented on Downdetector at around 10:00 a.m.ET, writing, “One of my cameras is showing as offline, but my doorbell camera is working.

I unplugged the offline camera and plugged it back in and realized the “offline” camera was capturing static images before I unplugged it.Since plugging it back in, it is not.” Shortly thereafter, they updated their comment to note, “Unplugged it and plugged it in again and the snapshots updated for the time none were showing up.

Security Camera is still offline.Doorbell camera is still working.” At 11:37 a.m.

ET, Ring acknowledged the problem in an X post, which read, “We are aware of a service interruption impacting multiple Ring systems.We apologize for the inconvenience and appreciate your patience and understanding while we work to resolve the interruption.” Why Is the Ring Doorbell App Not Working? The Ring service went down on October 20 due to the widespread AWS outage, which Amazon acknowledged.

The company pointed to a “DNS issue.” “The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now,” AWS said in a statement, per CNN.“Some requests may be throttled while we work toward full resolution.

Additionally, some services are continuing to work through a backlog of events such as Cloudtrail and Lambda.” What Apps & Online Services Aren’t Working Today? Quite a few online services went down today,...