New Disney cruise ejects every passenger after boarding leaving families stranded thousands of miles from home
Guests onboard Disney Cruise Line’s all-new Disney Adventure learned their four-night sailing embarking from Singapore was canceled — mere hours after they already boarded the ship.On Thursday, May 7, after guests boarded, settled in and started their vacation, the captain of the ship announced that there were technical issues and guests were to wait for further information.A Reddit user who was on the cruise said that they were told they “will set sail soon.”“Midnight now.We’ve been waiting here since 2 p.m., and they have no update for us,” they wrote in an update in the comments.
“What’s even worse is they’ve shut down all kitchens, coffee, etc.Why would they do that?”About 26 hours later, approximately 2 p.m.
Singapore time, it was announced that the cruise would be canceled due to mechanical issues that the engineering team couldn’t fix in time.Guests were ultimately stranded in Singapore and left to figure out what to do next.At 6:30 p.m., they wrote that they were still waiting for a letter with hotel information before disembarking.The Reddit user noted that when the cancellation was “really disappointing, especially if vacationing with kids.”“Good thing is that we did get to experience some parts of the cruise, sad part the shops weren’t open so couldn’t get any Disney merchandise from the cruise,” they added.With a cruise like this, guests likely planned and booked this trip far in advance, and many traveled internationally to reach the ship.“The Disney Adventure remains in port in Singapore as our teams continue to address a mechanical issue,” a Disney Cruise Line spokesperson said in a statement, per WDW News Today.
“As the issue has not been resolved in the timeframe required to start this voyage, this current sailing has been cancelled.We apologize to our guests and are working with them directly to provide support for their travel needs.”Disney is providing guests who were on the ship with a full refund ...