Exclusive | Family shocked to discover $35,000 in unknown YMCA charges after canceling: How are you still billing for this?

Tracy Bowers thought he knew exactly what he was getting by being a 20-year member of his local YMCA — community, affordable prices and a place where he and his family could focus on their health.So when the Delaware resident shockingly discovered nearly $35,000 in personal training charges years after formally canceling them, he assumed there had been a mistake.How could the globally known non-profit pull a fast one like that?The dad of two told The Post that he canceled the pricey sessions for his teens in October 2021 but kept his regular $138-a-month membership, so when he saw recurring Glasgow-Bear YMCA charges on his credit card over the past few years, he didn’t think much of it.Fast forward to December of 2025, when, while more carefully reviewing credit card statements, Bowers and his sister-in-law, who had offered to cover some costs as a gift, realized he “was still getting charged for personal training sessions for Gavin, and they were also being auto-renewed,” he alleged of his son’s phantom sessions.But when Bowers confronted the gym, it said it had no record of the requests and maintained that billing was authorized.According to emails and text messages reviewed by The Post, Bowers informed the then-YMCA director, Lamar “Marty” White, that his son, Gavin, and daughter, Christina, would no longer be participating in personal training.

In their October 2021 texts, White told Bowers he was unable to process the cancellations himself and would instead send him a link to file them in their online system.“I need to send you the PT termination request for the kids,” White wrote in a text message to Bowers. According to documentation reviewed by The Post, White sent Bowers the forms, which Bowers claims he completed, and assumed his kids’ memberships had been terminated.

 However, in a statement to The Post, the Glasgow-Bear YMCA said the Bowers family was enrolled in a recurring monthly personal training subscription that included a ...