California soccer fans sue StubHub after it fails to deliver expensive World Cup tickets

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Set us as preferred StubHub is getting a red card from some World Cup fans Two World Cup customers are suing the New York-based ticket-selling company, alleging “false and misleading” advertising that left them without tickets or a refund for the World Cup games they paid to attend.In federal court in New York last week, two Californians — Julia Reeker Moghal and Reuben Renteria — sued StubHub seeking monetary damages and a ban on the company selling World Cup tickets.

The lawsuit aims to become a class action and comes after weeks of fierce criticism and complaints from customers regarding the company’s practices.Soccer U.S.

soccer fans are outraged by FIFA’s ticket sale system that included high prices and poor seat locations that were revealed after the purchases were completed.Throughout the World Cup, videos have emerged on Instagram and TikTok of StubHub customers describing their nightmare experiences with the ticket-selling platform.Some said they had purchased tickets to World Cup games as early as November of last year, booked flights and hotels and arranged travel plans, then StubHub notified them days to weeks before the match of a refund for their tickets, which they never requested.There were similar complaints about last-minute cancellations from people who bought Coachella tickets on StubHub.In the lawsuit, Moghal said she had purchased three tickets for nearly $2,000 for the June 18 match between Switzerland and Bosnia-Herzegovina at SoFi Stadium in Inglewood, which were then canceled by StubHub.

Moghal said she was contacted by StubHub and told her tickets would remain canceled, then was later told the tickets would be available one hour before the game.When the match began, Moghal said she was at SoFi Stadium, but the tickets never came.

Renteria said he paid around $2,300 for the June 18...