T-Mobile axes beloved perk, forcing higher payments: This company is just greedy

T-Mobile is hanging up on a popular perk, and customers are calling foul.This month, the phone giant announced it’s “retiring” over 1,100 older legacy payment plans — specifically, many from its 3G and 4G eras — and automatically switching customers to its higher-tier offerings in the T-Mobile Experience lineup beginning on July 13.That includes T-Mobile users who switched over from Magenta, Simple Choice, ONE, and Sprint plans that carried over when T-Mobile and Sprint merged in 2020.The company’s beloved KickBack discount — $10 off per line for low data usage — will also be discontinued, adding $6 per month to some plans, along with an extra $3 per month on some tablets and even smart watches.Why the change? Company executive Joe Freier said, “There’s a group of customers still on plans built nearly 15 years ago, in the 3G and 4G era, long before our 5G network was fully deployed.” Freier added that the older plans have restrictions like limited data, lower-quality video, reduced hotspot data, and, in some cases, no international roaming. But while T-Mobile says the user experience will improve with these upgrades, many customers are raging mad about their new phone costs.“I hope everyone affected moves to Verizon’s new plan.

This move shows T-Mobile literally doesn’t give a s–t about their loyal customers at all, presumably because some might pay less,” one Redditor said this week.“T-Mobile, y’all got some nerve,” said one irate customer on Threads.“Raising prices? In these tariff times? Thank you, cause you’re about to save me $200 a month.” The post has over 300 comments, with many users suggesting alternative phone companies like Consumer Cellular and Boost Mobile.Even old T-Mobile employees weighed in, adding, “I used to work for T-Mobile and when they got rid of the price lock guarantee a year and a half ago, I knew this was coming.

This company is just greedy and throwing away everything that made them T-Mobi...