NEW YORK -- Macy’s posted a surprise third-quarter profit and its strongest comparable sales in more than three years as an extensive overhaul of the 167-year-old New York department store begins to resonate with shoppers.After posting its back-to-back quarterly jumps in comparable sales Wednesday, Macy’s raised its financial guidance for the year.
However, even the elevated sales guidance issued Wednesday was below last year's annual sales numbers, sending a note of caution about the mood of the American consumer.Shares slipped 2% before the opening bell.
Comparable sales, a good barometer of a retailer’s health, have been an ominous sign at Macy’s for several years now, serving each quarter as a reminder that the storied department store chain had a long way to go.On Wednesday, however, Macy’s posted a solid 3.2% increase for the quarter ended Nov.1, following a 1.9% increase during the second quarter.
The figure includes licensed businesses like cosmetics.“As we enter the holiday season, we are well-positioned with compelling new merchandise and an omni-channel customer experience that delivers both inspiration and value,” Chairman and CEO Tony Spring said in a statement.
“With a strategy rooted in hospitality, our teams are focused on driving long-term, profitable growth.”Macy’s strong performance is notable because all retailers are navigating a challenging environment with consumers pulling back as prices rise amid a U.S.initiated trade war.
Yet, shoppers have remained resilient and delivered a strong start to the holiday shopping season that kicked off over the Thanksgiving weekend.Under Spring, who took over the top job almost two years ago, Macy’s has closed unprofitable stores while investing heavily in modernizing its namesake brand.
The company, which also operates its upscale Bloomingdale’s and Bluemercury chain of cosmetics, has beefed up customer service in the fitting areas as well as the shoe department.It’s also bee...