Amazon customers furious as delivery drones drop boxes from 10-feet in the air damaging orders: F- -k outta here
The bot slam dunks your junk. Parcels are arriving in pieces with Amazon’s artificial intelligence-powered delivery drones.The automated mailmen are dropping off packages from 10 feet in the air, rendering the contents of each box susceptible to crashing and smashing. And it’s enough to make even the most AI-obsessed human crash out in fury. “I tried ordering a breakable item by drone — it didn’t go well,” Tamara Hancock, an Amazon subscriber from Arizona, captioned YouTube footage of the ill-fated experiment, testing the robo-courier’s management of fragile goods. Amazon dispatched its AI-charged fleet Prime Air MK30 drones in late 2024, offering “ultra-fast” shipping to US shoppers in select states, including Arizona, Florida, Michigan, Kansas and Texas. Outfitted with industry-leading “sense and avoid” technology, the aerodynamic machines are equipped to drop off eligible items, weighing a maximum of five pounds, at designated areas in 60 minutes or less. Features such as the obstacle-detection cameras aid the drones in detecting and dodging people, pets and property while lowering orders into the front lawns or backyards or suburban homes. The high-tech, however, apparently does not ensure gentle landings. Collisions, including a recent crash-and-burn into a Texas building, as well as several mid-flight malfunctions in rainy weather, have abounded since the drones’ inaugural launch. And paying customers are paying the price. Hancock, a former high school English teacher and current college professor, placed an order for a container of blue-raspberry Torani syrup — unsure if the liquid sweetener would come in either a plastic or glass bottle. Tragically, upon its speedy, midair arrival, the married mom witnessed her purchase being hurled to the ground by the bot, causing it to explode on impact. “It’s everywhere,” said a hysterical Hancock while opening the damaged package for a combined 1.1 million viewers a...