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When Vladislav Guzey planned a trip to Taiwan, he turned to AI — not just for itinerary planning, but for visa advice and more.He had no reason to doubt it — he used AI all the time.So when AI told him that Russian passport holders didn’t need a visa to enter the country, he believed his bot.
Until he turned up at the airport and had to turn back around.“I relied on that information,” Guzey told The Post.The AI summary, he later realized, provided outdated search results — turning stale information into a confident answer with real consequences.And he’s hardly alone.AI knows our darkest secrets.Our personal health data.
The embarrassing questions we should know the answer to.So, it’s inevitable that travelers would outsource the tedious act of itinerary planning to chatbots.But many are discovering that their confident answers aren’t necessarily correct.An alarming number, 43%, of AI-generated itineraries contained at least one verifiable problem, according to a recent study, and almost three-quarters of U.S.
travelers (74%) have reportedly turned to AI during the planning stage of a trip, seeking hotel recommendations, what to do, and where to shop.Half of travelers even use it while traveling for weather and flight updates.But as more travelers turn to AI to map out vacations, travel advisors told The Post that outright mistakes are only part of the problem.
It can struggle with personal preferences, pacing, and details that turn a list of recommendations into a truly memorable travel experience.ChatGPT can produce an itinerary in seconds, but it often lacks any individuality.That’s helping drive travelers back toward something a chatbot still can’t replicate: human judgment and consideration — a lesson Robyn Levin learned the hard way.Levin thought she had found exactly what she was looking for when planning a complicated European vacation: a newly renovated hotel on the Baltic coast that ChatGPT assured her had been updated in 2024.Gr...