L.A. County probes Farmers Insurance Companys handling of wildfire claims

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Set us as preferred Los Angeles County launched a probe into Farmers Insurance Company’s handling of claims by policyholders impacted by last year’s devastating Eaton and Palisades wildfires, after a growing number of residents complained of delays, denials and underpayments.In a letter sent to Farmers on Wednesday, the county’s lawyers said if the company is engaging in any unlawful or unfair business practices, it must immediately stop.“Eaton Fire survivors did everything right—responsibly paying their premiums year after year—but when disaster hit, Farmers left them with a contaminated home and refused to pay for testing and cleanup,” said Los Angeles County Supervisor Kathryn Barger, who represents Altadena, in a statement.“My constituents shouldn’t have to walk back into homes with lead and asbestos because an insurance company won’t pay for the test that would prove it’s there,” she added.Farmers disputed the county’s claims.“As always, we operate in accordance with applicable laws and regulations,” the insurer said in a Thursday statement.“We do not believe the inquiry accurately characterizes our actions or practices and will cooperate through the appropriate process.” Business L.A.

County announced Monday that it had filed a lawsuit against State Farm General after hundreds of victims of last year’s devastating wildfires complained that their policy claims had been delayed, denied or underpaid.“Serving our customers during difficult times is at the heart of what we do, which is why each claim is reviewed individually, taking into account the specific circumstances of the loss and the coverage provided under the policy,” the company said.“We remain focused on handling claims with care, consistency and attention to each customer’s unique situation.”County officials said tha...