Bad business: Disgruntled Waffle House customers protest new 20% fee on to-go orders

Batter boycott.An unexpected fee has left some disgruntled Waffle House customers crying blackball on the Georgia-based chain.

To-go is a no-go for a recent Redditor who took to the forum to share a sign posted in their local Waffle House that decreed a 20% fee would be added to all ‘to-go’ orders, 10% of which is allegedly paid to the server who prepares the order, while the remaining 10% is a “to-go” fee.Waffle House, which specializes in Southern comfort food, operates more than 2,000 locations in the US, most of which are open 24 hours a day to meet customer needs.The irate customer captioned the post, “For Waffle House???? That’s f—king horrific…” with the quadruplet of question marks presumably underscoring their indignation.

A chorus of commenters echoed the outrage, with some calling Waffle House by its yikes nickname of Awful House.“Never eaten at one, now I guess I never will,” declared one.“This is how fights are started at the WH,” said another.

“I read that as pay 10% ransom or we’re not letting you have your order,” said a third fist shaker.“This just seems like bad business.

It feels dishonest.Let the price be the price.

If it’s 20% higher, so be it,” suggested a fourth.“The 10% to-go fee is them making you pay for the to-go boxes and plasticware,” rationalized one commenter.“WH has been doing it a LONG time, but a lot of places started picking up on it.

The trend these days is to put as much of the cost of business back on the customer to raise profits in the business, and it pisses me off,” bemoaned another.The discourse is similar to what sparked last week when a North Carolina woman went viral with her restaurant receipt, which included a $6 carryout fee for taking her pasta leftovers with her.Another Redditor said that those who opt for to-go are essentially robbing themselves of the true magic of Waffle House: the dine-in entertainment.“Who goes to Waffle House for carryout? You go, sit, ea...